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Privacy Policy

Last updated: February 5, 2026

Overview

Alpha Assets ("we", "our", or "us") operates LLM infrastructure services. This Privacy Policy describes how we collect, use, and protect your information when you use our services.

Data We Collect

We collect minimal data necessary to operate our service:

• Account Information: Email address for account creation and communication
• Usage Metrics: Token counts, request timestamps, and usage statistics
• Payment Information: Processed securely through our payment provider

Data We Do NOT Collect

We do not log, store, or retain your prompts or completions.

• Your requests (prompts) are processed and immediately discarded
• Model outputs (completions) are streamed to you and not stored
• We cannot access, review, or retrieve the content of your requests

Data Retention

• Usage Metrics: Retained for billing and service improvement purposes
• Prompts/Completions: Not retained (0 days)
• Account Data: Retained until account deletion

Data Usage

We use collected data to:

• Provide and maintain our service
• Process payments and manage billing
• Send service-related communications
• Improve service performance and reliability

No Training on Your Data

We do not use your prompts, completions, or any content you send through our service to train, fine-tune, or improve any machine learning models.

Third-Party Services

We use the following third-party services:

• Payment Processing: For secure payment handling
• Infrastructure Providers: For hosting and compute resources

These providers are bound by their own privacy policies and data protection agreements.

Data Security

We implement industry-standard security measures:

• TLS/SSL encryption for all communications
• Secure authentication
• Regular security audits and updates

Your Rights

You have the right to:

• Access your account information
• Request deletion of your account
• Export your usage data
• Opt out of non-essential communications

Contact Us

For privacy-related questions or requests, contact us at:

contact@alpha-assets.io

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.